Comments on: Uninstall Survey for Inno Setup

By: Edwin

Edwin — Thu, 27 Dec 2007 03:19:52 +0000

Good extension! I’m surprised that why no comments left here?!

By: Raz

Raz — Wed, 02 Jan 2008 12:33:21 +0000

Hi Edwin and thanks for your feedback, not sure why no comments left here, they are “talking” on forums/mails but no feedback here from users

By: Ivan

Ivan — Thu, 03 Jan 2008 15:12:27 +0000

Raz, many thanks for this plugin.
It’s helped me to save my time for other things.

By: Raz

Raz — Fri, 04 Jan 2008 09:02:04 +0000

Hi Ivan,

Thanks for your feedback and for letting me know about the extension packer issues. Extension has been updated, it’s not packed anymore. Re-download IssSurvey from the above link if necessary.

By: Ник Курков » Blog Archive » Правильный User Feedback

Ник Курков » Blog Archive » Правильный User Feedback — Thu, 10 Jan 2008 17:01:20 +0000

[…] Скачиваем архив с модулем Uninstall Survey для Inno Setup. […]

By: Ruslan

Ruslan — Mon, 21 Jan 2008 17:01:38 +0000

Hi, Răzvan, thank you for the extension.
I have an issue with it on 64bit Vista -
in the select box it shows something like
The product has too many errorsbx1IGNL
instead of
The product has too many errors
or sometimes the uninstall crashes.

I suppose it is related to the 64bit OS.

By: Raz

Raz — Wed, 23 Jan 2008 11:16:52 +0000

Hi Ruslan,
Extension updated, vista issues fixed, please re-download the IssSurvey from the above link and let me know if it works on your side.

Thank you.

By: Implementing Uninstall Feedback with Inno Setup | ISV Kaizen

Implementing Uninstall Feedback with Inno Setup | ISV Kaizen — Wed, 23 Jan 2008 13:29:00 +0000

[…] Below there is a couple of related links about other ways of implementing uninstall feedback in Inno Setup: More proactive way to force the user to write the feedback Uninstall Survey plug-in for Inno Setup […]

By: Alexei Vinidiktov

Alexei Vinidiktov — Thu, 24 Jan 2008 14:31:45 +0000

My first comment got eaten…

Thanks for the script, Raz.

I’ve got it working, but am having an issue with email encodings.

The Cyrillic text in the feedback email generated by the IssSurvey_mail.php script is sent in the wrong encoding. For example, instead of “Я решил(а) установить более свежую версию программы” I get “Rx§²Ö¥–·š²‰Ï£ «yÖò”Ë º»ÞÊ m§ÿëk;(~×(”.

This only happens with text sent from the application to the server script and then to the email account, not with the text entered directly on the page generated by IssSurvey_mail.php.

If you can give me any hints as to how to solve this problem, I’d be very greatful.

Thanks

I’ve tried to post a comment twice, but it didn’t appear here.

I’m having trouble with Cyrillic characters in the email sent by the server side script. They get garbled.

If you have any pointers, I’d appreciate your help.

Thanks.

By: Raz

Raz — Fri, 25 Jan 2008 07:37:30 +0000

Hi Alexei,
IssSurvey has some troubles encoding Cyrillic characters, I’ll fix this issue asap. Give me some time.

Thanks for your feedback.

By: Ruslan

Ruslan — Tue, 29 Jan 2008 08:27:20 +0000

Hi, Răzvan

It works wonderful, thank you!

By: Ivan Moiseev

Ivan Moiseev — Sat, 01 Mar 2008 19:13:01 +0000

Hi all.

I’ve figured out how to receive non latin characters.

you can change server script to include two versions of user input.

First version - raw message without using base64_decode function.
The second version - base64 decoded string.

I’ve tested server script and noticed, that base64_decode works for latin characters only. If we sent cyrillic the message is not base64 encoded and we should not use base64_decode function.

I hope this is helpful.

By: Raz

Raz — Tue, 04 Mar 2008 08:55:48 +0000

Hi Ivan Moiseev,
Thank you so much for your feedback on this issue, didn’t get much free time for this issue but it looks like some changes in the server side script should do the trick.

Thanks again and sorry for the delay reply.

@Ruslan thank you for your feedback, if you are using Iss Survey and want to be listed in the above “Who’s Using IssSurvey?” list please let me know.

By: Mikhail

Mikhail — Thu, 17 Apr 2008 01:58:39 +0000

Good day!

Really nice plugin. Thank you!

What about other feedback ability such install time, count of application launching, errors, remote ip address, etc?

Some from thereof is possible via text file in programm directory. Application may collect such information and then it will be posted to server during uninstall?

Of course some information can be private then seems we need some GUI element in uninstaller…

Thank you!